The Key to Enhancing Your Customer Experience Program


You’ve completed the lengthy and challenging process of launching your customer experience (CX) program. Now what? The next task becomes improving and enhancing the actual customer experience, which may not...
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French mobile payments app Lydia raises EUR13 million

Lydia, the French mobile payments leader, has raised 13 million euros, taking the total amount raised by the startup to over 23 million euros. Since its launch in 2013, Lydia...
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Bitstamp selects Onfido to scale onboarding

As demand for cryptocurrency trading continues to surge, Bitstamp has selected Onfido to help it scale and onboard new customers. Onfido’s full-stack identity verification platform is now live, helping Bitstamp...
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BIS: Choice and diversity are the key to quicker, cheaper cross-border retail payments

There is room to improve the infrastructure for payments made by individuals and businesses that cross borders, according to a new report by the Committee on Payments and Market Infrastructures...
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Sears Saw Worst Holiday Sales Decline Yet


Domestic Sears stores saw historic drop in same-store sales in its crucial holiday quarter, yet the retail will still turn a profit. Learn the details. Original link
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6 Retailers Attracting the Nation’s Top Talent


Attracting and maintaining a highly skilled workforce is critical as retailers continue to pack the enterprise with game-changing tech designed to foster meaningful interaction and long-term loyalty. Original link
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RIS News Announces Competition for Analytics Startups

Technology Start Up Contest
Why Start-Ups Matter to Retailers We all know the attributes of a start-up. They innovate, break barriers, and don’t play by the rules. Here's why those attributes matter to retailers...
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Halifax reports 40% rise in teens managing their money online

A campaign which aims to give parents the confidence to help their children manage their money online has revealed that online and mobile banking among Halifax customers aged 11 to...
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Coinbase and Visa at loggerheads over erroneous charges on customer crypto accounts

Digital currency exchange Coinbase has blamed bank and credit card company meddling for a recent spate of erroneous charges against customer accounts, an allegation rejected by Visa. The issue came...
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Coinbase blames Visa for erroneous charges on customer crypto accounts

Digital currency exchange Coinbase has blamed bank and credit card company meddling for a recent spate of erroneous charges against customer accounts. The issue came to light when angry customers...
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Vested Ventures completes seed round in gamified savings app Dojo

Vested Ventures, the investment arm of the fastest growing public relations agency globally, Vested, announced it has successfully completed a seed round investment in Vancouver financial software company Dojo Technology...
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Third-party due diligence requirements for financial institutions

1 hour ago | 468 views | 0 Sylwia Wolos, Head of Enhanced Due Diligence Proposition, Thomson Reuters discusses the third-party due diligence requirements for financial institutions, the technical developments in due diligence research...
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Ingenico trials contactless charity donation screens

Ingenico Group, the global leader in seamless payment, has today confirmed that it has successfully supported the NSPCC in raising an incredible £15k at The Card and Payments Awards (TCPA),...
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BBVA-backed digital banking startup targets gig economy workers

Azlo, a BBVA-backed digital banking platform targeting the fast-growing army of freelancers and self-employed Americans who make up the gig economy, has opened its virtual doors. There are 44 million...
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Citi and PNC invest in B2B payments outfit HighRadius

Citi Ventures and PNC have made strategic investments in business-to-business payments and receivables software provider HighRadius. Terms were not disclosed. HighRadius operates in an area where banks and enterprises recognise...
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Commonwealth Bank of Australia latest to block purchase of cryptocurrenies on credit cards

Virtual and crypto-currencies such as Bitcoin have yet to meet a minimum standard of regulation, reliability, and reputation. Due to the unregulated and highly volatile nature of virtual currencies, customers...
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Why Two Datasets are Better Than One


Retailers know everything about their shoppers. Consumer goods companies have a wealth of general consumer and category understanding. Find out how the two can pool their analytics resources to solve...
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How The Home Depot Is Using Tech to Attract Workers


The Home Depot's new twist in workforce management technology gives prospective employees a techie way to engage with the retailer, even before they become part of the workforce. Original link...
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How To Improve Retail Brand Integrity in an Endless Aisle Environment


As big box retailers roll out endless aisle capabilities, retailers may feel they need an expensive enterprise software infrastructure upgrade. Original link
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Wirecard digitizes banking services for ReiseBank's bankomo app

Wirecard, the digital financial technology specialist, is today expanding its collaboration with ReiseBank, the market leader in the field of travel money in Germany. The partners launched the mobile banking...
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