Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 250 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. Currently seeking an experienced Program Manager for our Braintree Product Marketing team. In this role, you will be responsible for driving multiple strategic and operational initiatives supporting the Product Marketing organization and Braintree’s overarching go-to market-efforts.

Initiatives will cover four key areas:

• Product Marketing Process & Tools

  • Establish key process docs and toolkits to scale and optimize program efforts.

• Sales Enablement & Sales Readiness

  • Oversee collateral guidelines, develop a collateral request intake process, manage the collateral backlog and prioritization process cross-functionally with Sales and Accounts. Includes co-management of our content management system.

• Market & Competitive Intelligence

  • Develop our framework for capturing, distilling insights, and distributing marketing and competitive intelligence for Braintree leadership, Product, Sales, and Accounts teams. Includes management of our competitive intelligence platform.

• Merchant Engagement & Events

  • Help create a merchant engagement and outreach program, working with PayPal and Braintree Product Marketing, Sales, and Accounts teams to effectively engage merchants for an ‘Early Access’ program.

Responsibilities:

• Drives the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals. Ensures the timely delivery of business value and the efficient use of organizational resources.

• Partners cross-functionally across Braintree and PayPal teams to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensures measurable KPIs are defined and aligned to company goals and objectives.

• Manages the program-level decomposition of work across multiple delivery teams. Works across organizational boundaries to define program interdependencies and release plans.

• Partners closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines. Makes sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.

• Facilitates executive-level escalations and program-level change management.

• Monitors health of program delivery. Tracks program-level status, risks, issues and dependencies. Proactively addresses delivery team impediments. Resolves program-level roadblocks to enable successful program execution.

• Manages program-level communications ensuring stakeholders are informed of changes and delivery status. Leads program-level reviews with stakeholders and executive management as required.

Required Experience, Skills, or Abilities:

• Experience leading global, multi-disciplinary initiatives in fast-paced environments

• Extensive knowledge of project and program management processes, tools, templates and management techniques

• Exceptional problem solving skills, with the ability to work across organizational boundaries to drive closure of complex delivery challenges

• Strong business acumen with the ability to quickly understand and communicate strategic program concepts and challenges across a wide-ranging audience

• Strong written and verbal communication skills, with the professional confidence and credibility to effectively engage and interact with senior management

Qualifications:

• Bachelor’s degree in Marketing, Operations Management, or related field. MBA preferred.

• Minimum of 5 years of experience managing moderately-sized projects and programs from start to finish within highly complex operating environments

Preferred / Plus:

• Prior online payments industry experience is a strong plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0042891

 

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