Manager, Business Partnership, Finance Operations - Amazon

Position Summary

On the Finance Operations Business Partnership (BP) Team, you will find yourself working with people that are exceptionally talented, smart, and committed to driving financial and process improvements across the many Amazon businesses. In this team, you will thrive in a challenging and fast-paced environment and be part of an atmosphere of constant improvement, where the things you are doing today won’t necessarily be what you are doing 6 months later. To support business growth, our candidate must possess a strong passion for accountability, set high standards, raise the bar and drive results through constant focus on improving existing and future state operations, financial performance, productivity and team performance.

The Manager will be a key leader and driver, a self-starter and pivotal member of the BP Team, playing a critical role in shaping the strategic objectives of the team, driving ownership of key deliverables across Amazon’s multiple business organizations, working hand in hand with multiple partners and Finance Operations to ensure the highest degree of controllership and performance are realized while driving financial and productivity improvements across the organization. This leader will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations. In addition, the successful candidate will demonstrate achievement in driving successful projects, developing, coaching and mentoring team members, and exhibiting strong interpersonal and communication skills with multiple business partners across many geographies.


· Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and develop and implement plans to capitalize on those opportunities and measure and monitor success and impacts.
· Identify and develop opportunities for improved cash flow, margin or productivity internal and external to Finance Operations, collaborating and building relationships with system and business owners globally to drive end-to-end improvements and sound financial and customer experience recommendations and successes.
· Develop and implement effective organization communications with business partners, including financial modeling and analysis, metrics and reporting that provide insights and a proactive way of managing and monitoring the impacts of change.
· Drive critical vendor, process and system escalations effectively to ensure root cause analysis and effective problem resolution and improved customer experience while ensuring the highest degree of controllership and customer obsession.
· Identify and quantify financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.
· Establish a regular cadence of engagement with the many Finance Operations Service Centers and businesses, ensuring process excellence with the highest degree of controllership.


· BA/BS degree in business, finance or a related field
· 8+ years of relevant accounting/finance and leadership experience with increasing levels of responsibility


· MBA or CPA
· 3+ years operations experience
· 3+ years’ experience in process improvement and operational excellence
· Green Belt or Black Belt in Lean Six Sigma
· Advanced excel modeling & analytical skills to evaluate complex processes and financial scenarios.
· Experience with optimizing operations and finance for cash flow, margin and productivity improvements
· Exceptional data analysis skills at a detail level to provide insights, feedback and perspective on operational and financial performance
· Strong, timely business judgment and controllership focus
· Ability to work independently and be self-motivated in a fast-paced, often ambiguous and rapidly changing environment
· Demonstrated successful track record of leadership within a large scale, rapid and process driven environment, while managing multiple projects and priorities.
· Strong professional writing and oral communication skills
· Proven ability to prioritize quickly, organize team dynamics and deliver results with a strong track record of managing deliverables from multiple parties to meet challenging deadlines
· A strong work ethic founded on a strong desire to exceed expectations