E2E TEST PROGRAM MANAGER (CORE BANKING, PAYMENTS & RECEIVABLES, ACCOUNT SERVICES, TRADE) - CITI

  • Primary Location: United States,Florida,Tampa

    • Education: Master's Degree

    • Job Function: Technology

    • Schedule: Full-time

    • Shift: Day Job

    • Employee Status: Regular

    • Travel Time: No

    • Job ID: 19003472

Description

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi’s  Institutional Clients Group(ICG)  is comprised of diverse, talented professionals globally located in more than 100 countries and territories, collectively representing an unparalleled international network of financial skills and capabilities serving targeted clients. Our clients are top corporations, financial institutions and governments in countries around the world and our mission is to help them achieve their goals. We do so by providing strategic, financing and operational insights and executing tailored product/service solutions, both across our borders and domestically. The ICG responds to clients' changing needs through its long-established relationship coverage approach that provides client solutions utilizing all of Citi's relevant capabilities, including the broadest possible access to financial markets globally. No other institution can match our combination of global insights, client relationship management services, geographic reach and local and cross-border product expertise.

The ICG technology is organized into Markets and Securities Services(MSST), Treasury and Trade Solutions(TTS) , Citi Private Bank(CPB) and Information Services Group(ISG).

Trade Transaction Services (TTS) Trade Technology organization supports the Global Trade Services, Trade Finance and Supply Chain management segment of the TTS Treasury and Trade business.

CITI- with the largest trade services network in the world offers a broad range of solutions that meet our global trade customer’s needs. From risk mitigation to financing, settlement to information, CITI’s trade experts and four, regional processing centers offer around –the-clock operations support and deliver world-class solutions to suppliers, buyers and Financial Institutions. International trade is the cross-border movement of goods and services that develop from a business transaction between a buyer in one country and a seller in another country.

Job Purpose:

Citi Quality Engineering (CQE) within TTS Technology is looking for a resource who can  understand, articulate and implement best practices in testing of functional and technical enhancements to the Payments & Receivables platform. Purpose of this role will be to provide technical and business leadership to a geographically spread diverse testing teams.

Key Responsibilities:

  • Experience with coordinating and driving end to end execution across multiple lines of businesses (LOB’s)

    • Defining the test plan coordinating with multiple SIT/UAT and local teams.

    • Define a detailed testing Project plan on a Gantt Chart, taking the inputs from the program Manager. Planning should incorporate different code drops from different app dev managers across different time zones.

    • Define System tests, Near partner, SIT End to End, UAT/Ops, End to end and regression test planning.

    • Thorough and detail oriented to track and bring in the best test processes and tools. 

    • Work with various teams to track daily progress and facilitate coordination within the teams.   

    • Work closely with the defect manager, other test streams like Automation and Non-functional testing.   

    • Responsible and accountable for generating daily reports at Program Level. This should be one integrated report across all the teams.   

    • Work with the Senior Management Program team, providing daily updates, Risks and issues. 

    • Arrange testing workshops across senior management and teams.   

    • Think outside the box to come up with workarounds and being capable of getting the program back on track in case of issues.

Qualifications

Required Qualifications: 

  • Rich experience and expertise in Payments & Receivables area
  • A domain expert in  specific area backed by industry standard certification
  • Able to demonstrate an excellent grasp of business and operational processes in use in Citi in relation to the specified Product/Platform
  • Agile methodology & BDD experience will be an added advantage.
  • Knowledge of Oracle., PL/SQL, Stored procedures
  • Strong experience in leading/managing financial technology projects, using structured project tracing tools such as JIRA, Micro Focus ALM, MS Project or SharePoint
  • Extensive coursework / experience in quantitative analysis & statistical modeling will be a plus.
  • Excellent written and verbal communication skills, and be able to prepare presentations for executive level audience and familiarity with Power Point, Excel
  • Detailed-oriented, high level of intellectual curiosity and strong sense of ownership.
  • Demonstrated ability to multi-task effectively and work against tight deadlines
  • Good business acumen and the ability to connect analytics with business decisions
  • Strong analytical skills with hands on experience driving testing strategy
  • Candidate should be willing to work late on need basis in order to interact with teams in other Geographies
  • Ability to communicate effectively across various levels of management, technology, architecture and compliance

 

Competence / Skills:

  • Bachelors Degree in IT, Computer Science or Engineering

  • 7+ years of relevant experience in Banking & Finance

  • Banking Products Experience with implementing various key Strategies and Tools

 

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