Singapore-based multi-currency e-wallet YouTrip has increased the stock and flow cap limits on its digital wallet and optimised its security solutions. Following this announcement, YouTrip aims to give its customers and users the possibility to benefit from convenient, flexible, and secure solutions as they make cross-border payments.

Customers will be allowed to hold up to SGD 20,000 (USD 15,07) in their wallets at any point in time, as well as to enjoy an annual spending limit of SGD 100,000 (USD 75,34). The company will focus on meeting the needs, preferences, and demands of its users by optimising their overall payment experience. The new increased flow cap limit can be utilised on the YouTrip wallet for purchases such as hotel accommodation, family expenses, as well as flight tickets.

More information on the announcement In addition to the increased wallet limits, YouTrip will focus on optimising its user security by launching new anti-scam prevention measures which were designed to further protect customers against fraudsters and other unauthorised activities. Alongside the Fraud Monitoring System and the One-Lock Switch features (developed in order to provide clients with the ability to lock and contain further exposure and threats within a compromised card), YouTrip rolled on a Dedicated Fraud Reporting Email (through which users that suspect any suspicious activities will be enabled to report and receive support from the 24/7 customer service team by sending an email to the designated address- This email address is being protected from spambots. You need JavaScript enabled to view it.), as well as the 12-hour Cooling-off Period (which works after a new login is detected to prevent unauthorised access or immediate amendments to client’s personal information). At the same time, customers can benefit from an optimized authentication process, which will enable them to change their contact details in order to safeguard against potential unauthorised changes to accounts.

An additional layer of protection is offered by the SGD 1,000 transaction limit for YouTrip Send, aiming to minimise the potential losses from unauthorised peer-to-peer (P2P) payments. YouTrip also launched the Kill Switch Activation solution, which was developed to give customers the capability to immediately suspend their entire account in the case where it might have been compromised by calling the designated phone number (+65 6904 9334). This tool is expected to be used as a last resort, as it suspends the entire account, including both physical and virtual cards.

This will result in all new transactions, top-ups, and receiving of money through YouTrip Send being declined. Reactivation can be done by calling the same hotline. .