Maria joins Lloyds Bank from Barclaycard, where she has held a number of roles during her 22-year tenure. Most recently Maria was its Customer Engagement and Growth Director with responsibility for supporting its SME customers, launching new propositions and improving service to increase customer loyalty. Earlier Barclaycard roles included leading programmes across Europe to enhance the customer experience, driving net growth across UK customer portfolios as well as extensive leadership experience across diverse teams

In her role, Maria will be responsible for new business and proposition enhancement for Lloyds Bank’s merchant card customers, through its Cardnet joint venture. This is a newly-created role and Maria will be based in London and report into Alex Young, Managing Director, Head of Transaction Banking Solutions.

Alex Young, Managing Director and Head of Transaction Banking Solutions, Lloyds Bank Corporate & Institutional Banking, said: “Maria’s considerable experience in the card payments space will help us meet the demand and drive from our clients seeking our support on card payments, alternative payment methods and integrated gateway solutions.

“Our clients continue to invest heavily in their e-commerce and payments capabilities and under Maria’s leadership, the team will help our clients enhance their customer experience. I’m excited to welcome her to the team.”

Maria Shaw, Managing Director and Head of Card Payments, Lloyds Bank Corporate & Institutional Banking, said: “Alex and his team have demonstrated a real focus and clear vision when it comes to delivering the holistic solutions that corporate clients require.

“The card payments space continues to see considerable innovation and growth - driven by the end-consumer, who increasingly expect simple and intuitive e-commerce and payments solutions wherever they shop. I’m looking forward to working with Alex and the team across the business to help continue to deliver the solutions our clients need to meet their growth ambitions.”

Maria’s appointment follows a number of MD hires in the Transaction Banking Solutions team, including the appointment of Mansour Davarian in November to head up its Corporate Trade Finance and Working Capital Sales team and most recently, Iain Wyper to lead the Corporate Cash Management & Payments team. Lloyds Bank continues to broaden its range of transaction banking products, build new partnerships and unlock synergies between its solution teams.