11th Annual Operational and Back Office Excellence in Banking Summit will give you an opportunity to meet the industry leaders and experts in one place to learn the best operational strategies and practices. Do not miss the chance and benchmark your process transformation strategies with your peers, competitors and the companies on track to disrupt your industry! Through case-study presentations and panel discussions our expert speakers will discuss RPA and AI in operations, back office transformation, back office workforce optimisation, operational excellence and the impact on customer experience or how to adapt your back office strategy to comply with the latest requirements, such as PSD2 or Open Banking. Join us at this successful business event and hear from senior-level decision-makers about the best digital transformation approaches which enhance back office and operations in their companies.