The Customer Service Summit West | |||
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This is a BayPay-sponsored event! ALL BayPay members (FREE and Premium) are eligible for the discount.Login to get the discount code and percentage! It is FREE.
The Customer Service Summit West (June 7-8, San Diego); brings together an unrivalled list of senior leaders from the world’s biggest brands, purpose-built to guide you seamlessly into the future of customer success, social care, and multichannel customer service. - Effortless Resolution: Boost satisfaction by achieving effortless in channel resolution - fully embed social, community, chat and messenger into your contact center operations - Personalization at Scale: Befriend your customer with a bespoke experience – Desilo your data and equip your agents with the knowledge and context to understand every customer - Proactive Support: Solve issues before they become complaints – Nurture and inform a self-servicing online community to reduce incoming volumes and create brand advocates - Future Technologies: AI, Bots and messenger are revolutionizing support, but you still need to navigate a minefield of implementation issues. Hear real-world examples from brand leaders
Visit http://www.incite-group.com/cs/ or contact Josh Gordon: This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
Login to get the discount code and percentage! It is FREE.
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Location San Diego, US | |||
Additional Information about this event: |
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Thursday 07 June 2018, 08:00am To Friday 08 June 2018 |
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Official Event Website: more info | |||
Number of expected attendees: Not defined | |||
This event has an exhibit: Not defined | |||
YouTube Video for this event: | |||