Channels & CX Forum | |||
|
|||
Banks face new pressures and opportunities as the financial industry continues to transform, but their focus on the customer experience remains constant. Rapidly growing technologies such as artificial intelligence (AI), bots, machine learning (ML), big data, the internet of things (IoT) and blockchain hold great potential in enabling the delivery of a seamless, personalised experience. At the same time, open banking has increased the pressure traditional banks face from non-banking organisations and fintechs. In this rapidly evolving environment, banks need to find new ways to innovate, collaborate and distribute financial products and services. | |||
Location London, UK | |||
Additional Information about this event: |
|||
From Wednesday 16 May 2018 - 08:00am To Friday 18 May 2018 - 05:00pm |
|||
Official Event Website: more info | |||
Number of expected attendees: Not defined | |||
This event has an exhibit: Not defined | |||
YouTube Video for this event: | |||