Whether you’re struggling with NPS scores, looking to restructure your CX strategy, delving deeper into insight into your customer or in need of employee engagement initiatives, the Customer Experience Exchange for Financial Services brings you case studies on digital and culture transformation from the industry’s leaders.

The Exchange doesn’t do things by halves, we don’t just show you what to do, but also how to do it. Connecting with the most senior executives within the financial services industry, as well as the most recommended solution providers in the CX space. Join us to gain insight into the most innovative and forward-thinking companies in FS to discover how you could be a leader in customer loyalty and retention.To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for the design, development, and delivery of their customer service strategies and solutions are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

Please fill in an invitation application form to see if you qualify, or if you provide a leading product or service to this market please download the Solution Provider Information Pack to see if there is an opportunity for you to be a part of this unique meeting.

As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange for Financial Services you will customise your own itinerary to reflect your current initiatives, priorities, and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive Think Tank discussions, and other innovative networking opportunities.

We are working with a leading group of experts from across the globe, to compile an impressive peer-to-peer faculty, with brand new case studies from some of the largest and most cutting-edge corporations.

http://www.customerexperienceexchangefs.com/