Field Service Medical 2016 is focused on Tackling Proactive Service: From Connected Products to Connected Customers. Discussions are held around current issues, including:

• Enhancing the product lifecycle and customer satisfaction with connected products.
• Formalizing a company-wide Voice of the Customer Policy.
• Increase service revenue by maximizing service marketing and field sales.
• Building an engaged workforce with effective management and communication tools.
• Improving mobile capabilities for field employees and analytic capabilities for managemen