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Grubhub bought 23,000+ potential restaurant website domains, report says

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Category: Mobile News
02 July 2019

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and its Seamless unit have purchased more than 23,000 web domains that either use or approximate the names of thousands of restaurants. The report, by the non-profit organization New Food Economy, indicates that Grubhub and its Seamless subsidiary have made the purchases of the critical online names, which then prevents the actual brands from using those same domains to support their existing businesses. 

The report also said that Grubhub appears to also have unauthorized "shadow" pages on some of the domains. These pages do still result in restaurant orders, the report said, though they also are assumed to direct business away from websites that are truly operated by restaurant brands, as well. 

According to information presented in a follow-up report on CBS News, Grubhub's fees are based on its marketing, and can range from 22% to 40% according to the media's organization's source. In practice, this means that if a diner finds a restaurant on Grubhub's app or one of the company's promotions, Grubhub gets a bigger commission off the order than if a diner ordered for Grubhub delivery through the restaurant's real website. 

Grubhub told New Food Economy the micro-sites were created to help restaurants have "another source of orders and to increase their online presence." It also said the service is no longer available and restaurants which request it to do so will have their domains transferred to them. 

A class action complaint was filed late last year against the company by restaurateurs who said Grubhub adds on fees by counting diner complaints and questions on the service as orders. Grubhub has said the suit is "without merit."

Topics: Mobile Apps, Online Purchasing, Restaurants

Companies: Grubhub

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Citcon expands Chinese mobile wallet integration to Europe

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Category: Mobile News
01 July 2019

July 1, 2019

Citcon, a Santa Clara, California based mobile payment and ecommerce firm, announced the expansion of its business into Europe, which will facilitate increased adoption of China's leading mobile wallet providers, Alipay, WeChat Pay and China UnionPay by European merchants, according to a press release. 

Citcon said that Jean Kany, vice president and general manager, retail North America, has been named vice president and head of global enterprise retail, where he will lead the company's business development, strategic planning and revenue growth plans. 

The company also named veteran business executive Nigel Stone as the head of its U.K. business operations, where he will help lead its cross-border payments, revenue generation, business development and results measurement initiatives. 

"Chinese tourism is booming in Europe and we are proud to promote a smart lifestyle by providing travelers with access to the digital wallets they prefer." Chuck Huang, founder CEO of Citcon, said in the press release. 

Citcon facilitates merchants in North America and Europe to QR code-based mobile payment providers in store and online. 


 

Topics: Mobile/Digital Wallet, Mobile Payments, Region: APAC, Region: EMEA

Companies: Citcon, WeChat Pay, UnionPay International, China UnionPay, Alipay

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Stripe enters agreement with ManageCasa to automate property management payments

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Category: Mobile News
01 July 2019

July 1, 2019

ManageCasa Inc., a company that provides automated property management software for independent landlords, announced an agreement with Stripe to launch a digital payments solution for property management. 

The agreement will allow landords to automate the entire property management business from collecting rents to managing payments and automated bookkeeping. The companies plan to demonstrate the service at the Apartmentalize conference in Denver, according to a company release from ManageCasa. 

"Sending and receiving payments has always been a challenge in our industry, often requiring lots of time and effort on the part of both property managers and tenants to meet in person to get rent and bills paid," Peter Koch, CEO of ManageCasa, said in the press release. "We're thrilled to provide an online solution that will allow payments to change hands securely in just a few clicks."

The service will be initially available in the U.S., however, the companies are working on a service that can work in international markets. Additional features have been added to ManageCasa's account configuration options, including the ability for maintenance or accountants to have access to certain functions. 


 

Topics: Bill Payment, Mobile Apps, Mobile Payments

Companies: Stripe

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Fidor Bank UK shutting down by mid-September as Brexit uncertainty looms

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Category: Mobile News
01 July 2019

image

July 1, 2019

Fidor Bank U.K., a digital challenger bank from Germany's Fidor Group, said it will close its U.K. operations by Sept. 15, citing uncertainty related to Brexit. 

Fidor Bank U.K. posted an announcement on its website and sent notices to account holders regarding the shutdown, asking customers to withdraw all funds by the 15th, but giving them login access until Sept. 30. Fidor still operates a challenger bank in Germany called Fidor Bank DE. 

The bank said that debit Mastercard will automatically be deactivated as of Sept. 15th. 

French banking entitity Group BPCE acquired Fidor in 2016. 

Topics: Mobile Banking, Region: EMEA

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Fiserv offers bill payment for companies through existing mobile wallets

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Category: Mobile News
01 July 2019

July 1, 2019

Fiserv Inc. said it is helping companies automate customer bill payment through mobile wallets through its Mobile Bill Presentment technology, according to a company release. 

The Mobile Bill Presentment technology allows companies to send customer bills to an existing mobile wallet and uses the company's logo and colors. Messages are also sent to customers automatically to remind them to pay bills on time. 

"People are using their mobile wallets to store and access boarding passes, concert tickets, store discounts and loyalty rewards, in addition to using them to pay at major retailers," Rob Houser, senior vice president, product management and strategy and biller solutions at Fiserv, said in the release. "With continued growth in all things digital, people expect information to be one tap away, and this includes access to their bills."

Customers would not need to download any additional apps to use the bill payment service. 

 

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Topics: Bill Payment, Mobile/Digital Wallet

Companies: Fiserv

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