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The Future of Fintech Video Series: Galileo Processing discusses open APIs

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Category: Mobile News
21 January 2019

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Lloyds Bank customer transactions hit by Faster Payments outage

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Category: Mobile News
18 January 2019

Jan. 18, 2019

Lloyds Bank said an outage today in the U.K.'s Faster Payments system left some customers unable to conduct business through the network, in a post on Twitter.

"We would like to assure customers that they will not be out of pocket as a result of this issue and we apologize for any inconvenience caused," the bank said.

The bank issued an update at about 1:30 p.m. EST, or six hours after the original announcement, saying Faster Payments were now being processed, but warned that certain payments might be delayed. The bank warned customers not to attempt to make second attempts at payments because they might be processed twice.

A spokesman for Faster Payments said the central system was operating normally, but said there were technical issues impacting telephone, internet, mobile and standing orders at Lloyds Banking Group, via email. The group includes Lloyds Bank, Bank of Scotland and Halifax.

 

Topics: Mobile Banking, Region: EMEA

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Fintechs, digital banks reach out to workers impacted by government shutdown

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Category: Mobile News
18 January 2019

Jan. 18, 2019 | by David Jones

Fintechs, digital banks reach out to workers impacted by government shutdown

With hundreds of thousands of government workers and contractors either working without pay, put on furlough or forced to quit in order to find work, a number of fintech companies are stepping up to help them bridge their personal finances.

Better Mortgage, a digital mortgage lender, launched an emergency refinance program that allows government workers to tap their home equity for expenses. The program will be offered for at least 30 days after the shutdown ends, according to company officials.

"I was speaking to a lawyer we recently hired from the Southern District of New York and she shared that many of her friends are working with no pay and struggling with child care, mortgage payments and day to day expenses as the furlough nears the one month mark," said Better CEO Vishal Garg, in a statement through a spokesman. "It made me think about how many government employees have depleted critical savings or leveraging high interest credit to cover household expenses, including mortgage payments."

He said the company decided to do something to help the people hurt by the shutdown after hearing that story.

Customers must have a FICO score of at least 620, at least 5 percent equity in their home and a maximum debt-to-income ratio of 50 percent.

Better Mortgage said the program is available in locations where the company currently has operations, including 27 states and  Washington, D.C., according to the release.

Margaret Brown, an active duty Coast Guard member, used OfferUp to sell personal items to help offset the lack of income due to the shutdown, according to a spokesperson for the company.

"Because of the uncertainty of when I will be paid next, I've cutback significantly on our normal purchases and expenses and have been selling old items on OfferUp in order to make some extra money," she said, according to a spokesperson for OfferUp.

Ally Financial is extending its assistance program, which provides waivers, refunds and deferrals — normally in cases of natural disasters and economic crisis situations — to customers impacted by the shutdown, according to a company announcement.

"Our hearts go out to any individual experiencing financial challenges, and given the extended duration of the partial shutdown, we want to assist our customers who are burdened by this as best we can," said Diane Morais, president of consumer and commercial banking products at Ally Bank.

The company, which provides digital financial services, is making several offers based on individual circumstances, including payment extensions, forgiveness of late fees, refunds of fees for insufficient funds and ATM transactions, and fee waivers for checks, wire transfers and early CD withdrawals.

Earnin provides the option for customers to receive advance loans against a paycheck, however the service has a couple of signup requirements. For instance, rthe user must have a checking account, as savings or prepaid bank accounts will block the service from debiting the account on payday, according to a company spokesperson.

Additionally, the employee must be paid by direct deposit, and pay must be on a specified time cycle, e.g., weekly, biweekly, semi-monthly or monthly. The employer also must have an electronic timekeeping system or fixed company location.  

Cover photo: iStock

Topics: Mobile Apps, Mobile Banking, Mobile Payments, Regulatory Issues

Companies: Earnin, Better Mortgage Corporation, Ally Financial Inc., OfferUp, Inc.

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David Jones

David Jones is a veteran business and technology journalist, with three decades of experience writing about business travel, real estate and technology.

Since 2015 he covered a range of technology stories for the ECT News Network, which includes the E-Commerce Times, TechNewsWorld, LinuxInsider and CRM Buyer, writing about cybersecurity, artificial intelligence, machine learning, open source computing and privacy issues among others,. He recently covered FinTech issues for PYMNTS.com.

He worked as a staff writer for Bloomberg Business News and an online reporter for Crain’s New York Business. He has written for numerous media organizations, including Reuters, The New York Times, The Real Deal, Continental, City Limits and The Nation.

He was previously awarded the George Washington Williams Fellowship for Journalists of Color by the Independent Press Association.

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Original author: David Jones

Swatch rolls out contactless payment watches in Switzerland

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Category: Mobile News
18 January 2019

Jan. 18, 2019

Following a successful introduction in China, Swatch has launched four SwatchPay! watches with contactless payment in Switzerland.

The new line uses NFC technology, allowing the customer to hold the device underneath a contactless payment terminal to complete a transaction, according to a press release.

"Continuous innovation is a key strand of the Swatch DNA," said Carlo Giordanetti, creative director at Swatch. "This latest advance, with the introduction of the fastest and simplest tokenization, makes it easier than ever to pay 'forever' — token up your Swatch, swipe it and you're done."

Swatch said partners on the launch include mobile security firm Giesecke+Divrient and Mastercard, while partner banks include Cembra Money Bank, Cornercard, Credit Suisse, Swiss Bankers, Swisscard, UBS and Viseca.

Swatch said all customers need to do is buy one of the watches, link it with an eligible payment card, and set up the device through the app while in a Swatch store.

G+D, in a press release, said the watches use its wearable enablement platform and wearable app, and does not require any energy on the battery life, noting battery drain can be an issue with wearable payment devices. The company said tokens can be inactivated or deleted from the watch at any time.

Swatch said it previously launched a line of contactless payment watches in China during the summer of 2017.

Topics: Mobile Apps, NFC, Region: EMEA, Retail

Companies: Swatch

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US ATM Usage Remains Strong but Consumers Split on Latest Innovations I Payments I Research I Cash I Trends

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Category: Mobile News
18 January 2019

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