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Carrier billing in 2019: Central & Eastern Europe

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Category: Mobile News
26 March 2019

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Carrier billing in 2019: Central & Eastern EuropePublication Type:
Special Report

Published / Updated:
March 26, 2019

Central & Eastern Europe is a region with a very advanced mobile ecosystem as smartphone penetration in most countries is above 60%. GSMA also places almost all of the countries in the region in Advanced and Leader categories in its Mobile Connectivity Index. This means the region should be a key focus for digital merchants looking for new users and additional revenue.

At the same time, monetization in the region continues to remain a challenge. If the merchant uses only traditional payment methods, results can be underwhelming. While smartphone ownership is high, online banking solutions are not widespread: in fact, less than 25% of people in the region own a credit card. Due to lower income compared to Western Europe and the US pricing localization is also a key for digital merchants, whose standard service prices may not be affordable to local consumers.

In this report, we bring out data on Central & Eastern Europe that helps tackle these issues for digital merchants. We hope the report gives you a better understanding of the local digital ecosystem as well as guidance on how to modify your payments strategy to maximize efforts directed towards the region.

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Apple's expansion into credit card space could lead to disruption

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Category: Mobile News
26 March 2019

Apple has once again shaken up the technology space after unveiling its highly anticipated venture into consumer credit, called Apple Card, under a partnership with Goldman Sachs and Mastercard. The service provides users a sleek digital credit card that offers cash back rewards, no major fees and a level of transparency and control over how they repay purchases and manage their overall finances that few products can match.

"We saw an opportunity to transform another fundamental method of payment, and that's the credit card," Apple CEO Tim Cook told attendees Monday during a presentation of the company's new product lineup. "With the success and momentum of Apple Pay, we've learned a lot about credit cards. While we all need them, there are some things about the credit card experience that could be so much better."

Cook said Apple wanted to develop a payment product that would build on the success of Apple Pay at simplifying applications, while eliminating fees lowering interest rates, offering clear and compelling rewards and increasing security and privacy.

Apple Pay is on track to surpass 10 billion transactions in 2019, and has retail penetration of 70 percent in the U.S. It's is expected to beed support in 40 countries by the end of the year.

Craig Vosburg, Mastercard president for North America, said in a blog that the Apple Card represents the first digital-first payment card from Mastercard.

He said that Mastercard will be integrating Apple technology into its contactless public transit initiative where commuters will be able to buy digitized transit passes and tap-and-go payments in cities like Los Angeles, Boston and Denver.

Market leverage

With Apple partnering with a powerful investment bank such as Goldman Sachs, which has made aggressive moves into the digital banking space with Marcus, a consumer loan and savings program, the question among some observers is whether Apple eventually will be able to leverage its market power so that it disrupts banking the way the company previously disrupted the music industry — and is now attempting to disrupt television and film.

Kalpesh Kalpadia, a consumer credit expert and CEO at Deserve, a fair credit fintech, said the Apple Card is below market for a premium cashback rewards vehicle, noting that Chase Sapphire Reserve, Uber Card and American Express Platinum, offer higher rewards.

He conceded, however, that the Apple Card wins out from a customer service perspective, as it is powered by cloud-based back-end systems versus mainframe FDR/TSYS systems, allowing Apple to offer features like a virtual card, higher-end security, customized payments and other benefits.

Kalpadia noted that the overall success of the card could depend heavily on the flexibility of credit standards by Goldman Sachs.

"To me the jury is still out, as it is not clear who the target audience is beyond Apple fans," he said.

Simple and transparent

Gene Munster and Andrew Murphy, managing partners of venture capital firm Loup Ventures, wrote in a blog yesterday, that Apple Card would be able to deliver a user experience around payments and personal finances that only Apple as a company could make happen.

They said that, unlike Apple Pay, the Apple Card can be used anywhere Mastercard is accepted, and noted that Apple, which is charging no major fees to cardholders, is putting the consumer first, compared with other products in the market.

They wrote that they "have not seen this level of transparency and ease of use around consumer credit and payments before."

Josh Siegel, a banking expert and CEO of fintech company StoneCastle Partners, said he believes Apple could do better and be more creative "than simply resell Marcus's credit to consumers."

"I'm sure they will get some adoption, but I'd be surprised if this card is more successful than any other co-branded credit product."

Banks vulnerable

Odysseas Papadimitriou, CEO of WalletHub, argues that major banks face some potential exposure from the entry of Apple into the credit card space. They point out that the big banks gave Apple Pay a great deal of support early on and agreed to pay Apple a percentage of the interchange fees on purchases made through the service.

"Banks have allowed the fox into the henhouse, so to speak, by helping Apple Pay gain traction in the mobile payments space," Papadimitriou told Mobile Payments Today via email. "Apple Pay simply would not have happened without the support of the big banks.

"If any of them had decided to throw their weight around by threatening to sever ties with any card network that played ball with Apple Pay, (then) Visa and Mastercard would not have allowed the service to get off the ground."

Asked whether Apple got a leg up on rival digital wallets Google Pay and Samsung Pay, he said he wasn't close enough to those agreements to know.

"But the mistake the banks made was engaging in any service that does not provide a level playing field for everyone involved," he said.

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Original author: David Jones

Frontier Capital makes major investment in healthcare payments firm Clearwave

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Category: Mobile News
26 March 2019

March 26, 2019

Frontier Capital, a Charlotte, North Carolina-based equity firm with a focus on technology, has made a significant investment in Clearwave Corp., which specializes in digital payments and insurance technology in the healthcare space, according to a press release.

Atlanta-based Clearwave specializes in digital check-in, insurance verification and payments collection for hospitals, private physicians, urgent care centers and other medical facilities.

Funding will be used to enhance the company’s technology, expand sales and marketing, hire additional employees and improve the customer experience.

"As an early innovator in digital patient intake solutions, we believe our success is a direct outcome of our focus being in alignment with our healthcare providers — providing the best possible patient experience," Clearwave CEO Gerald White said in the announcement.

Andrew Lindner, a partner at Frontier and company vice president Tim Bechtold, will join the Clearwave board of directors.


 

Topics: Financial News, Technology Providers

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Airwallex raises $100M in Series C funding led by DST Global

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Category: Mobile News
26 March 2019

March 26, 2019

Airwallex, a Hong Kong-based cross-border payments firm for marketplaces, online sellers and SMEs, has raised $100 million in Series C funds led by DST Global, a move that values the company at more than $1 billion, according to a company release.

Existing investors, including Sequoia Capital China, Tencent, Hillhouse Capital, Gobi Partners, Horizons Ventures and Square Peg Capital also participated in the round. Airwallex has raised more than $200 million to date.

The firm, founded in Melbourne, Australia, in 2015, plans to use the funding for product development and expansion in major international markets, including the United States, the United Kingdom, Europe and Southeast Asia.

Airwallex plans to triple the size of its U.S. operations, where it currently operates out of a San Francisco-based office, according to a spokesperson.

"We started Airwallex because we knew there was a better way to make global payments," Jack Zhang, founder and CEO of the company, said in the announcement. "Airwallex is proud to free businesses from many of the traditional barriers that have made international transactions so difficult."

The company said it works with a client base of leading internet firms, including JD.com, Tencent and Ctrip, as well as financial services companies such as Mastercard. The platform allows businesses to create international financial accounts in local currencies and send and receive funds through local clearinghouses in more than 130 different countries.

"The growing e-commerce industry needs a technology-focused payments network that is reliable, cost effective and provides data transparency," Tom Stafford, managing partner of DST Global, said in the announcement.

Topics: Mobile Payments, Money Transfer / P2P, Region: Americas, Region: APAC, Region: EMEA, Technology Providers

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Venmo gets aggressive on overdrawn payment accounts: report

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Category: Mobile News
25 March 2019

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March 25, 2019

Venmo, the digital payments unit of PayPal Holdings Inc., is threatening to send debt collectors after users who carry negative balances on their accounts, according to a new report in The Wall Street Journal.

The report says that Venmo has also changed its user agreement to allow it to recover funds from customer's other PayPal accounts.

Topics: Mobile Apps, Mobile Payments

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