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Chicago restaurant Steak 48 embraces WeChat Pay as Chinese tourists expand mobile platform

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Category: Mobile News
18 June 2019

A growing trend by the major mobile wallet platforms from China has been to expand its market presence to overseas markets, fueled by the millions of tourists and business travelers coming from China to retail merchants, restaurants and other businesses in North America, Europe and other major markets.

In Chicago, Steak 48, one of the top restaurant brands, has embraced the mobile wallet concept by launching a plan to accept WeChat Pay, one of the biggest mobile messaging and payment platforms in the Chinese market, and the world.

Company officials said that all Prime Steak Concepts will begin accepting WeChat Pay starting July 1st following about four months of planning.  

"It's impossible to be too considerate, we strive to be as accommodating as possible for our guests," Oliver Badio, chief brand officer of Prime Steak Concepts, told Mobile Payments Today via email. "If there's a payment platform that people prefer to use, or are comfortable using, we want to tailor the experience to be as considerate as possible."

Steak 48 currently uses the Aloha POS platform and was able to integrate the WeChat payment software into the platform with the help of SoftPoint, a partner firm that works to integrate the POS technology. Guests using the WeChat mobile app scan a QR code to pay for meals after they are presented a check, according to a spokesperson for the restaurant.  

Beyond WeChat, Steak 48 accepts all major credit cards and also accepts UnionPay, another digital wallet with widespread use in China. The restaurant does not currently accept Apple Pay or Google Pay, but officials hope to incorporate these mobile wallets into their system in the future.

Family affair

Steak 48 is owned by the Mastro family, which includes brothers Jeffrey and Michael Mastro, their father Dennis Mastro and partner Scott Troilo. The group owns several successful restaurants in different regions of the country, including Dominick's Steakhouse, Steak 44 in Phoenix and Steak 48 in Houston.

Previously, the group developed several Mastro's Steakhouse locations and Ocean Club seafood restaurants in Arizona and California, which it sold in 2007.

The family is planning to expand the Steak 48 concept into several new markets, including Philadelphia, Miami, Charlotte, North Carolina and Beverly Hills, California.

Mobile expansion

WeChat becomes the latest of the major digital payment platforms from China to expand its presence in the U.S. retail and restaurant scene.

Rivalls Alipay and UnionPay have made a number of high profile agreements to expand their foothold in the U.S., by entering relationships with top retail brands.

Alipay just reached an agreement to partner with Neiman Marcus on accepting digital payments at the apparel retailer's Neiman Marcus, Bergorf Goodman and Neiman Marcus Last Call locations.

Alipay earlier this year entered an agreement with  Walgreens to be accepted at 7,000 of the pharmacy chain's stores.

Cover image: Steak 48
 

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Original author: David Jones

Target cash register issue may be a $50M loss

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Category: Mobile News
18 June 2019

image

June 18, 2019

The two-day cash register glitch at Target stores this past weekend may end up costing the retailer about $50 million in lost sales.

That's the impact expectation from Kantar Consulting Chief Knowledge Officer Bryan Gildenberg, according to a Chicago Business report. The analyst based his estimation on projected weekly Saturday sales figures. Target did not comment on the financial impact prediction, noted the report.

As Retail Customer Experience reported, Target cash registers crashed due to what it called an internal technology issue. Target, in a tweet, said the issue was not a data breach or security-related issue and that no guest data was compromised.

 

Topics: Mobile Payments, Retail, Security

Companies: Target

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Facebook to launch Calibra digital wallet for Libra cryptocurrency

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Category: Mobile News
18 June 2019

June 18, 2019

Facebook to launch Calibra digital wallet for Libra cryptocurrency

Image via Facebook

Facebook plans to form an official subsidiary named Calibra, which will create a digital wallet for Libra, Facebook's stablecoin cryptocurrency. The Calibra wallet will be available in messenger, WhatsApp and as a standalone app. The social media giant expects Libra and Calibra to launch in 2020, according to a press release.

With the wallet, users will be able to send money, buy items or pay bills with Libra. Facebook believes this tool will help serve the underbanked.

"For many people around the world, even basic financial services are still out of reach: almost half of the adults in the world don't have an active bank account and those numbers are worse in developing countries and even worse for women. The cost of that exclusion is high — approximately 70% of small businesses in developing countries lack access to credit and $25 billion is lost by migrants every year through remittance fees," according to the release. "This is the challenge we're hoping to address with Calibra, a new digital wallet that you'll be able to use to save, send and spend Libra."

Facebook plans to use verification and anti-fraud processes to prevent theft as well as automated systems to monitor for fraudulent activity.

Calibra will not share account or financial information to Facebook or third parties without direct customer consent, according to the release.

Topics: In-App Payments, Mobile/Digital Wallet, Mobile Payments, Social Media

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Ripple invests $30M in MoneyGram, enters partnership on foreign exchange settlement

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Category: Mobile News
18 June 2019

June 18, 2019

MoneyGram International Inc. said it entered into a strategic partnership with Ripple, a provider of enterprise-level blockchain solutions, which will take a $30 million stake in MoneyGram and offer its xRapid product for use in foreign exchange settlement as part of the money transfer company’s cross-border payments business.

Under the partnership, which will have an initial term of two years, Ripple will be MoneyGram’s key partner for cross-border settlement using digital assets, according to a company release.

Ripple paid an average of $4.10 per share in newly issued MoneyGram common stock and may fund up to an additional $20 million in common stock or warrants going forward, according to the companies, based on the same $4.10 per share price.

"I am extremely excited about Ripple’s investment in MoneyGram and the related strategic partnership,"Alex Holmes, chairman and CEO of MoneyGram, said in the release. "As the payments industry evolves, we are focused on continuing to improve our platform and utilizing the best technology as part of our overall settlement process."

MoneyGram said it currently relies on traditional foreign exchange markets to meet its settlement obligations, which require advance purchases of most currencies. The partnership will allow MoneyGram to settle key currencies and match the timing of funding with its settlement requirements, a move that will cut operating costs, improve cash flow and boost earnings.

Topics: Mobile Payments, Money Transfer / P2P

Companies: MoneyGram

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Deadline extended for Bank Customer Experience awards competition

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Category: Mobile News
18 June 2019

June 18, 2019

Deadline extended for Bank Customer Experience awards competition

Networld Media Group has extended the deadline for entries for the 2019 Bank Customer Experience Awards competition, which now closes Friday, June 21. 

The awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience in four categories:

Best Branch ExperienceBest ATM/Self-Service ExperienceBest Mobile/Online Experience
(financial institution)Best Mobile/Online Experience
(fintech provider)

Judges, including the editors of ATM Marketplace and Mobile Payments Today, will weigh the merits of each entry on the basis of:

Innovation.Originality.Quality.Usefulness.Consumer experience.

Qualifying entries must represent fintech products, processes or services introduced between May 1, 2018, and May 1, 2019, either in a pilot deployment or as a full rollout.

Entrants must provide:

A brief (100 words, maximum) description of the consumer experience.An explanation of attributes and capabilities that make the offering unique to the market.A link to a website or video about the submitted technology or financial institution.

"The industry has seen a great deal of innovation over the past year, and we expect to see some exciting changes in the banking industry as we approach this year's conference," said David Jones, editor of Mobile Payments Today. 

Winning entries will be selected and winners notified by July 15. Awards will be presented at a dinner party on Sept. 24, at the 2019 Bank Customer Experience Summit, Sept. 23–25, at the Loews Chicago Hotel just one block away from the Magnificent Mile, the Chicago Riverwalk and Navy Pier.

All award winners will receive complimentary tickets to the Sept. 24 dinner. Winning financial institutions will additionally receive one complimentary registration for the full conference.

Enter the 2019 Bank Customer Experience Awards competition.

View the agenda for the 2019 Bank Customer Experience Summit.

Register for the 2019 Bank Customer Experience Summit, Sept. 23–25, at Loews Chicago Hotel.

Topics: Bank Customer Experience Summit

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