Holiday shoppers boost card use this year

Families of all income levels plan to increase holiday spending this year, and they expect to rely more heavily on credit cards for their purchases

Deloitte’s research indicates that shoppers across income levels are spending more during this holiday season, but also relying more on financing. Consumers earning under $50,000 are planning to spend $320 in the period between Black Friday and Cyber Monday, a 19% increase from last year. Shoppers with incomes of more than $100,000 plan to spend $650 during the same period, a 4% increase from last year. 

“With half of holiday budgets expected to be spent over the Thanksgiving shopping weekend, it’s a critical period for retailers,” Rod Sides, global leader of Deloitte Insights, said in a statement. “Consumers from every income level are looking to maximize their holiday budgets, therefore seeing value in the promotions set to last throughout the week.”

Most respondents (87%) said they had already bought gifts this year while they were discounted.

“While Black Friday deals have traditionally been in-store, the event is becoming more channel-agnostic, with retailers offering comparable deals both in-store and online,” Sides said.

Shoppers are projected to spend $11.2 billion on Cyber Monday, up 5.1% from 2021, according to a report from the marketing analytics arm of software company Adobe released last month. But Black Friday online sales are slated to see a more modest growth at 1% year-over-year, according to that report.

How many consumers will shop on Cyber Monday and Black Friday remains to be seen. An October survey from the marketing research arm of commercial real estate company Jones Lang LaSalle reported that more than half (54.2%) of respondents are planning to shop on Black Friday, and 54.3% are shopping on Cyber Monday.

However, a survey from consutling and accounting firm PwC earlier this month found that just 20% of shoppers are planning to shop Black Friday and only 17% of respondents are waiting until after Thanksgiving weekend to shop for the holidays. The results of that survey pointed to younger consumers using BNPL services to stretch their budgets. While 13% of survey respondents overall said they planned to use installment payment plans to buy gifts, 20% of millennial respondents said they will use these services.

By Tatiana Walk-Morris on Nov 21, 2022
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