HSBC is to invest £55 million into its branch network over the coming year and pledges to keep all 327 branches open until at least 2027.

The £55.8 million investment in the branch network marks a 30% uplift on the £42 million spent in 2025.The money will be spent on major refurbishments and the creation of Premier Centres in 29 branches, the opening of two Wealth Centres, and decorative improvements across 78 locations.While other bank cite visitor decline as a reason for closing branches, HSBC says usage across its high street network has remained robust, with an average of 825,000 customers visiting a branch each month and more than 2 million monthly transactions carried out through self-service machines.Sally Williams, head of the branch network at HSBC UK, says: “We are investing heavily into our physical network so that we can continue to service our customers, including those with more complex needs who value in-person interaction for those moments that matter.“Not only are we keeping all branches open for at least another year, but our presence on the high street is expanding each year through our growing network of community services, including Banking Hubs and HSBC Local events.”


By on Wed, 17 Dec 2025 11:14:00 GMT
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