Director – Business Financing & Supplier Payments - American Express

Job Description

American Express Global Commercial Services (GCS) is the Global leader in the Corporate Payments Solutions space and continues to be an exciting and fast growing business. This a newly created position in Data Strategy and Insights (DS&I) team within GCS, and will be charged with incubating, nurturing and powering US SME Business Financing & Supplier Payments space.

The Director position within the DS&I organization offers the opportunity to act with a start-up mindset in a completely new environment. The Director will work very closely with several cross-functional partners including US Acquisition and Client Group (USACG), Enterprise Digital & Analytics, Marketing and other key partners. The Director will specifically focus on supporting Business Financing & Partner Management teams. S(he) will be the key thought partner for the VP leadership teams in ensuring the broader organization’s ability to achieve success both strategically and tactically.  In addition to these core responsibilities, the Director will lead special projects that drive the GCS strategy forward. 

Key Responsibilities: 

Focus on strategic thought leadership, including managing Business Financing Dedicated colleagues’ portfolios, targeting methodologies, ROEs and performance management strategy against business objectives

Assist USACG Leadership Team on Partner Management optimization efforts

Design and deliver insightful deep dive analyses to measure performance and support decision making at all levels

Build strong relationships with key partners to understand business objectives and challenges in order to become a trusted thought partner

Have a deep analytical mind but entrepreneurial attitude comfortable with fast failure and the ability to pivot quickly to new approaches to finding solutions

Lead team of professionals who are tasked to provide actionable insights by Identifying and analyzing key performance indicators

Act as a liaison and partner with numerous teams to drive innovation, identify and transfer best practices

Champion data driven decision making and actively collaborate with business partners in order to assess and optimize business performance

Present and communicate performance results and business insights to multiple levels of business in a highly effective manner


Dynamic and passionate people leader with a customer centric vision

Strategic thinker with the ability to connect the dots to formulate winning plans

Ability to view contrary perspectives, negotiate and gain agreement leveraging data while building and maintaining relationships

Proven track record highlighting business analysis skills and identifying actionable insights

Strong teamwork required with their colleagues and other teams, and ability to manage multiple priorities

Growth Mindset: Will to make things happen and go above and beyond. Ability to challenge status quo, innovate and think out of the box

Results Leadership: Ability to manage multiple and complex work streams across departmental boundaries and deliver a diverse set of initiatives that result in transformational outcomes

Strong Execution & Analytical Thinking: Require extensive analytical experience to adopt a broad perspective and link business strategies to specific initiatives. Excellent analytical and problem solving skills.

Strong work ethic with a will-to-win attitude, demonstrated personal excellence and ability to have fun!

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.