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Consumer Receivables Payments Team Lead - APPLE

Summary

Weekly Hours: 40
Role Number: 200050151

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is critical to upholding our global dedication to excellence, and it is directly responsible for shaping the company’s future. Join us, and you’ll have a critical role in continuing Apple’s legacy of efficiency and success.

We are seeking an experienced analyst to be part of the Order to Cash Team in Austin, Texas to lead the day-to day execution of Cash and Credit Card reconciliation and activities and drive process improvement initiatives for the Americas Consumer Receivables Team.

Key Qualifications
  • Ability to quickly develop an understanding of the current environment (including systems, policies, processes, and procedures) within the organization, such that decisions will be rooted in a strong foundation
  • Strong knowledge of credit card processes, accounting and SOX controls
  • Experience within the payment card industry and payment processing systems experience a plus.
  • Mature, responsible, driven and able to work independently
  • Proven ability to engage and communicate effectively across the organization and with external partners
  • In depth knowledge of upstream & downstream processes and systems (AOS order lifecycle & Retail Store operations), is highly preferred
  • Detailed and meticulous, with strong analytical and problem-solving skills
  • Proven ability to deliver high quality and detailed work within deadlines
  • Determines methods and procedures on projects and may coordinate activities of other employees
  • Experience with iRecon or similar reconciliation platforms preferred
  • Background in finance, accounting, or similar field required
  • Works both independently and within a team environment
  • Experience with SAP preferred
Description

• Assist in periodic balance sheet account reconciliations. Provide timely and accurate analysis and reporting to track key performance metrics and communicate actionable business insights to management and business partners

• Have technical and analytic abilities and have a desire for driving improvements in process and system automation

• Coordinate with non-Finance groups to analyze root cause of individual transaction exceptions and provide solutions to upstream processes that will prevent future issues

• Manage large sets of data and know how to consume and present

• Assist in the streamlining, automation and development of scalable processes and systems.

• Provide coaching and training to the team

• Provide backup to the manager and lead team meetings as needed

• Have strong customer service, business partnership and cross-functional leadership skills

• Work closely with our external partners including ALAC acquirers to streamline processes and minimize exceptions. Partner with Information Systems & Technology, Order-to-Cash, and various Business Finance groups to ensure that root causes are identified, processes are sustainable, scalable, and produce accurate results

• Must maintain a global perspective - seeing opportunities to align with other GBS regions on similar processes

• Have a passion for business process excellence

• Participate in projects and project support as needed.

• Support manager on resource planning activities to ensure resource are fully utilized and properly assigned

• Understand SOX controls as they relate to the job responsibilities and perform all tasks in a SOX compliant manner

Education & Experience
• Bachelors degree in accounting, Finance or similar
• MBA is a plus

 

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