Sr. Product Manager Technical, Search Science - Amazon

Palo Alto, CA


Hundreds of millions of customers. Billions of products for sale. Billions of queries and billions of dollars in revenue. The scale and impact of Amazon Search is huge.

Today, Amazon Search is a one-size fits all experience. We are looking for the right person to join our Search Science team and leverage ML to make Amazon Search feel like a trusted friend that can help customers explore our vast selection and find just the right product.

We’re offering an opportunity to use your skills in Machine Learning [ML] and data analysis to build new customers experiences that help our customers have a delightful, personalized shopping experience. You have experience working on search engines and/or recommender systems, but you want to go beyond what most of them can do today.

This is a technical role focusing on building an intelligent shopping experience that’ll delight customers in surprising ways. To be successful, you’ll need customer obsession, grit, excellent written and verbal communication skills, ability to deal with significant ambiguity, and strong bias for action.

You will need 5+ years’ experience building large scale ML systems and services, a background in data science, knowledge of machine learning and its application to recommender systems, multi-arm bandits, and relevance and ranking systems. Experience running A/B testing, and/or multivariate testing for measuring, and optimizing the customer experience, as well as scripting in Python or R to do data analysis.

On a day-to-day basis, you'll be part of a small, close-knit team of technical managers, developers, and applied scientists who build proof-of-concept projects in an agile, and highly collaborative manner. You will partner with teams throughout Amazon to discover new technologies and partner with people solving relevant complex problems. You’ll build systems that are scalable and efficient. The outcome of your hard work will be a delightful, personalized shopping experience for our customers.

If that sounds like you, and you’ll enjoy developing intelligent shopping experiences at Amazon scale, thinking about the end-to-end experience and defining the technical requirements needed to build it, take the first step of joining us by applying to this role.

You’ll be based in Palo Alto, CA and travel to Seattle, WA about 10% of the time.

Specific Duties include:
- Work with Search backend teams to build superior ML driven personalized shopping experiences
- Write customer driven requirements and technical specifications
- Work with world class scientists and engineering to frame customer problems and their ML solutions
- Be an advocate for customers and work backwards from their needs.
- Align with senior leaders across Amazon on Search vision, strategy, goals, status, and customer impact.
- Manage the product innovation roadmap from inception through implementation; establish success metrics and drive execution.
-Understand and explain complex technical issues, discern impact, and communicate them to business partners to drive resolution.
- Follow customer and technology trends and Think Big about innovation.
- Lead and mentor product managers; participate in recruiting efforts.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Vet. Qualified applicants with criminal histories will be considered in a manner consistent with all applicable local, state and federal laws, Inc. group of companies and is an equal opportunity employer.


· 5+ year’s product management experience in the software industry with specific experience on one or more of the following: Personalization, Query Understanding, Relevance and Ranking
· Knowledge of machine learning and its application to recommender systems, multi-arm bandits, and relevance and ranking systems.
· Experience running A/B testing, and/or multivariate testing for measuring, and optimizing the customer experience,
· Coding skills or solid scripting in Python or R to do data analysis.
· Understanding of Software Development Life Cycle (SDLC) best practices and project planning/execution skills
· Excellent written and verbal communication skills; ability to present complex technical information in a clear and concise
· Comfortable challenging assumptions and thinking of creative ways to tackle problems
· Experience translating customer needs into innovative and detailed product requirements for customer-facing online and mobile products/services
· Experience communicating with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
· Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
· Exceptional attention to detail, organizational, and project management skills
· Experience working on agile development teams
· Must be able to travel 10% of time


· Ability to communicate effectively to senior management.
· MS or PhD in Computer Science, Computer Engineering, Statistics, or Mathematics
· Expert level skills with Query Understanding and Personalization
· Author documents relating to product life cycle including product roadmap, business requirements and functional specifications
· 2+ years of hands-on experience working with contextual multi-armed bandits and personalization
· Predictive modeling and analysis
· Experience with foreign languages is a plus

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