Alpha Bank receives the “Best use of Technology” award for their Loyalty Platform based on Welcome Real-time’ solutions and services

Athens, Greece and Aix-en-Provence, France, 23rd June 2014 – Welcome Real-time, a leading global provider of marketing and loyalty solutions, proudly announces that Alpha Bank’s Multi-schemes loyalty solution has received a new award, at the occasion of the Loyalty Awards event in London for the “Best use of Technology for a Loyalty Program - Europe, Middle East and Africa”.

Using Welcome’s multi-schemes solution for several months already, Alpha Bank, one of the largest banks in Greece has been running four distinct loyalty programs for the Greek market, each with their own branding and customer segments, which led to an optimization of the operations and a significant costs reduction. The solution coverage is now being extended to the Balkans operations to run additional programs for the Romanian, Bulgarian, Serbian and Albanian markets of Alpha Bank.


While awarding this recognition on June 10th in London at The Loyalty Awards event, the judges mentioned ”a classic example of what can be achieved, even in a very tough economic environment, demonstrating impressive integration at the POS and a cost effective use of technology, which is now being rolled out in a number of new markets."

Leonidas Kassoumis, Executive General Manager of Consumer Financing in Alpha Bank, said: “Competing amongst very big and recognized companies such as Coca-Cola Company Turkey, Vodafone Turkey, Elkjop member of Dixons Retail and Subway Subcard, this award confirms, in an international level, the undeniable success and recognition of Alpha Bank in the area of Loyalty. This was made possible by an excellent cooperation with Welcome Real-time, thanks to the professional support they have been providing us for several years already and the reliability of their proven technology”.


Philippe David, CEO of Welcome Real-time commented: “We are delighted to see Alpha Bank growing successfully every year and leading the transformation of their card-based loyalty program into a worldwide reference. Their recent extension to multi-schemes and multi-countries programs using our solution will transition them soon from a market leader in Greece into a significant player in the Balkans region.”

– END –

About Welcome Real-time

Welcome Real-time is a leading global provider of marketing and loyalty solutions for banks, retailers and other organizations of the payment ecosystem. Established in 1996, Welcome is implemented across 5 continents and in over 20 countries worldwide, proving its ability to meet any business need.  Further information about Welcome Real-time can be found at


About Alpha Bank

Alpha Bank, founded in 1879, is one of the largest banks of the private sector in Greece, with a wide Network of over 1,000 service points in Greece and one of the highest capital adequacy ratios in Europe. In the area of Cards business, Alpha Bank is the largest Acquirer in the country with more than 40% market share and one of the leading Banks in cards Issuing with more than 30% market share.


For more information contact:

Florence TARDY, Business Development, Welcome Real-time

T: +33 4 42 97 58 86

E: This email address is being protected from spambots. You need JavaScript enabled to view it.