Webinar: Customer Support

Next week, America’s customer support, experience and workforce management leaders are exploring how executives are empowering their most important resource – their agents.


Register for the webinar to ensure you are empowering agents to meet rising customer expectations: “2019's Customer Support Workforce” (March 19th, 10AM PST).


Sign up now for the webinar with Uber, US Bank, CXPA and former Amazon directors


Sign up NOW and listen later! If you can’t attend the webinar, I will send you the recordings – so you can listen in your own time.



Prioritize your most valuable resource and get the most innovative trends and strategies on building, training and retaining your 2019 workforce. Can you really afford to miss out on advice from these leaders?

  • Stan Friedlander, Former Director, Amazon
  • Jim Reynolds, Vice President, Customer Experience, U.S. Bank
  • Mai Le, Director, Customer Obsession, Uber
  • Diane Magers, Chief Executive Officer, CXPA (Customer Experience Professionals Association)


It only takes a moment – don’t miss these strategies and insights!


Make sure you’re doing everything you can for your customers - these are ideas you can’t miss out on.


To find out more about this webinar, or the Customer Services Summits across the US this Summer, contact Jasmine Kees, Global Project Director at the Incite Group, on:

Tel: +44 (0) 207 375 7532

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