May 24, 2019
Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service throughout China over the next year.
Starbucks Now, available for Starbucks Rewards members through the company's mobile app in China, allows customers to order their food and beverages ahead of time and pick them up in store.
"Starbucks Now represents a significant opportunity for Starbucks China to drive new, innovative customer experiences," Belinda Wong, chief executive officer of Starbucks China said in a company release. "This builds on the latest of several digital initiatives in China, including Starbucks Delivers and locally relevant gifting and e-commerce experiences."
Customers can use Starbucks Now to find a local store based on the mobile app's GPS location, order food and customized beverages and make payment, with the order ready to pick up when they arrive at the location.
Loyalty members earn Stars 25% faster than they would using a Starbucks stored value card.
Topics: Loyalty Programs, Mobile Apps, Mobile Payments, Region: APAC, Restaurants
Companies: Starbucks
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