Events Calendar

Balancing Customer Experience with Security & Fraud Controls - May 12, 2016 - San Francisco
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Balancing Customer Experience
with Security & Fraud Controls
San Francisco, CA - May 12, 2016

san francisco
 

OUR SPONSOR

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WHERE

Protiviti Offices
555 Market Street, Suite 1800,
San Francisco, CA

WHEN

Thursday, May 12, 2016
6:00 PM - 9:00 PM

CONTACT

This email address is being protected from spambots. You need JavaScript enabled to view it.

DESCRIPTION



One of the greatest disruptions in financial services is to customer experience. Customers want a frictionless experience delivered where, when and how it is convenient for them. Delivering on that experience in the context of regulation and security requirements can be daunting. Hear from a diverse set of panelists on how their firms achieve balance. Understand the perspectives of established firms and new entrants, and how they may tackle the problems differently.

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VIDEO OF THE EVENT

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AGENDA

6:00 PM Reception
6:30 PM Announcements
6:40 PM Panel moderated by Jason Goldberg, Director at Protiviti and with audience participation
  Dr. Ayelet Hirshfeld, CEO, Co-Founder & Chairman of the Board at Capsoole Inc
  Vincent Alimi, Chief Technology Officer - Payment at Mobeewave
  Bill York, VP of Product Development at Token
  Brendon Wilson, Director of Product Management at Nok Nok Labs, Inc.
8:30 PM End of panel discussion
9:00 PM End of session

MODERATOR

Jason Goldberg

Director at Protiviti

Jason is a Director of Protiviti's Financial Services Business Performance Improvement practice. An accomplished payments and retail banking executive, Jason has expertise spanning consumer and commercial payments, retail banking, and merchant acquiring, with a focus on business strategy design and optimization, customer lifecycle management, and omni-channel customer experience. Prior to joining Protiviti, Jason was a senior member of the Consumer Financial Services practice at Kurt Salmon. He previously held executive positions with MasterCard Worldwide, MasterCard Advisors, Citigroup and American Express.

jasongoldberg

PANELIST

Dr. Ayelet Hirshfeld

CEO, Co-Founder & Chairman of the Board at Capsoole Inc

Dr. Ayelet Hirshfeld, is the CEO, Co-Founder & Chairman of the Board at Capsoole Inc., a Fraud Prevention Mitigation Service for the financial sector. She holds a PHD in Clinical Psychology, has completed a Post Doc @ Stanford University, is a published author in the areas of Technology, Psychology & Psychoanalysis; provides management consulting to executives in her offices @ SJ & PA.

She previously served on the board of directors @ the Lacan School Bay Area; was an Associate Professor @ CIIS, & Faculty & VP @ the Lacan School; Co-Founder & CFO @ 'O' Data, & Founder & CEO @ Nadlan International. She served in the Israeli Military in Intelligence and as part of the PTSD Research Team @ the SFVA/UCSF. She speaks Hebrew, English, & French.

ayelet

Vincent Alimi

Chief Technology Officer - Payment at Mobeewave

Vincent has over 12 years experience in the electronic payment industry. He is currently Chief Technology Officer - Payment at Mobeewave where he leads the Product and Innovation. Mobeewave is a startup company offering a solution that allows anyone to get paid by tapping a contactless card on its NFC smart phone. Prior to joining Mobeewave, Vincent held several positons in the NFC mobile payment area and was an active member of the GlobalPlatform consortium. Vincent earned a Ph.D. in electronic payment in 2012.

vincentalimi

Bill York

VP of Product Development at Token

I run the product development team at Token. We are creating a modern, fast, secure payments that will revolutionize how business and consumer payments are made.

I work directly with the CEO and other members of the team to determine our requirements and define the product, and lead the team on the design and implementation of the system itself. The technology stack includes a set of RESTful service APIs implemented in Scala (deployed on AWS and SoftLayer), web applications using React and jQuery, and native mobile clients.

billyork

Brendon Wilson

Director of Product Management at Nok Nok Labs, Inc.

Brendon Wilson is currently Director of Product Management at Nok Nok Labs, an innovator in modern authentication and founding member of the FIDO Alliance. Prior to leading product management at Nok Nok Labs, Mr. Wilson served as a product marketing manager for Symantec’s SaaS user authentication products, and product manager for PGP Corporation’s market-leading enterprise data protection products. He has significant experience in encryption, authentication, and security software, and has previously held product management, marketing, and engineering positions with Symantec, PGP Corporation, HushMail, and IBM. Mr. Wilson holds a Bachelor of Applied Science in Engineering Science from Simon Fraser University, and a Master of Business Administration from the University of British Columbia.

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EVENT LOCATION

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LIST OF ATTENDEES

 

Location Protiviti Offices 555 Market Street, Suite 1800, San Francisco, CA

Additional Information about this event:

Thursday 12 May 2016, 06:00pm - 08:00pm
   
Official Event Website: more info
Number of expected attendees: Not defined
This event has an exhibit: Not defined
YouTube Video for this event:
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